If you have paid with either Bitcoin or Litecoin and your order status is on Payment Pending for longer then 1 hour it might mean you have sent the wrong amount. Please submit a support ticket and provide your order ID and the bitcoin/litecoin address you paid and the amount so we can verify it and manually mark your order as paid.
You need to send the EXACT bitcoin/litecoin amount. If you did not send the exact and are only $1-$2 short we will manually accept it but it might take up to 24 hours, if you want to bypass this send another $1-$2 to the bitcoin address or however you mispaid.
Please be patient with this.
If you paid with western union
You need to go to your "orders tab" and click "view order" please follow the guide and submit your WU information to us.
once you have done so your status will switch to "WU INFO SENT"